female-coach1Coaching As Modern Day Heroes

Ralph Waldo Emerson says that “a hero is no braver than an ordinary man, but he is brave five minutes longer.” A Coach is no more than an ordinary person in position at the right time and place with the right training to speak into the life of another on the Groundwire Crisis Chatline.


Powered by Groundwire

Through our partnership with Groundwire, HopeNet 360 is able to provide a crisis chatline as a resource to Northeast Wisconsin to young people looking for hope and answers to life’s most difficult questions. Through a state-of-the-art chat software, Groundwire provides a safe, secure and simple way for ordinary people to make positive impacts on lives. Coaches are not required to be licensed counselors as this is not a counseling chatline. However, all coaches are approved through Groundwire and undergo a complete application process, including a background check.

Find out more on becoming a Coach on the Crisis Chatline | Coaching Description


Why Groundwire?

Over the years, HopeNet 360 has managed its own chat system and partnered with the likes of Dawson McAlister (The Hopeline), Joseph Rojas (Seventh Day Slumber), and Bill Scott (XTR Live). One of our beliefs as a team at HopeNet 360 is to constantly make the wheel better instead of reinventing it. Here’s why we believe Groundwire has the best crisis chatline available.



It’s all about reaching hurting and broken people with the message of hope and healing.


With a state-of-the-art chat system comes the need to not only know the chat system, but also how to relate to young people over an instant-message (IM) medium. It’s a little different than face-to-face meetings, but yet, young people prefer this method more often than not talk about deep issues. We feel Groundwire not only understands how to chat, but to also equip ordinary people to do the extraordinary in chat situations.


Groundwire reaches teens where they’re at, hitting many of the top-10 TV markets in the United States with their hard-hitting commercials.


The most important question we ask ourselves is “How do we make this part of the online community a safe place for both the Coach and the person on the other end of the chat?” The good news is that Groundwire’s system takes this into consideration heavily. So not only is this a safe place for people to come and share openly about things they’re going through personally, but it’s also good to know that as a Coach, you’re not alone or “in over your head”.

Questions? We're here to help!

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